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Frequently Asked Questions
How long does shipping take for my Monument Grill?▼
Orders typically process within 2 business days. Standard shipping via freight or ground takes 5-7 business days depending on your location within the continental United States.
What is your return policy for home equipment?▼
We offer a 30-day return window for unused products in original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept at checkout?▼
We accept all major credit cards, PayPal, and Apple Pay. For larger purchases, we offer flexible financing options through Affirm to help you build your dream outdoor kitchen.
How do you ensure the quality of your grills?▼
Every grill is engineered with premium stainless steel and undergoes rigorous weather-resistance testing. We back our craftsmanship with a comprehensive multi-year warranty for your total peace of mind.